FAQ

How many nails come in a set?

Each set comes with 10 nails. 

Do you ship internationally? 

As of now, there is no international shipping but there will be in the future.

What happens if my package is lost?

Once a package is shipped, Pinkeo Nails has no control over the package(s). Do make sure the address is correct before submitting your order.

How long does shipping take?

Time varies on location and shipping preference.

How long is the Processing time?

It takes 5-10 days for your order to be processed before shipping. Please understand that Pinkeo Nails is hand painted, processed, and shipped solely by one set of hands. 

Returns or refunds?

All sales are final. Products are made to order. Refunds, exchanges, and returns are not offered. For this reason please double check sizing and all purchases prior to checkout. Any claims regarding quality, damages, or defects must be submitted within 10 days of receiving. 

How do I figure out my nail size?

Please refer to the "Sizing" page on how to measure your nails or order the Pinkeo Nails sizing kit.